Find the setting. Follow the steps.
Plain-English instructions for setting up, securing, and using compatible WiFi and 4G cameras.
24 guides across 10 categories
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WiFi Settings
Have a Wi-Fi camera and need to change to a different network?
Read guideChange Password
Update your password
Read guideShare access
Share camera with another user, such as a family member on their phone
Read guideTime settings
Ensure the time on your camera us up to date
Read guideVideo Settings
Alter video quality settings
Read guideAudio Settings
Alter speaker and mic settings
Read guideAudio
Speak/hear through Camera
Read guideImage adjustment
Adjust the image picture settings
Read guideNight vision mode
Alter how your camera deals with night vision
Read guideFlipping screen
180 mirror if your camera video is upside down
Read guideCamera Control
Control your camera - up, down, left, right, zoom in, zoom out
Read guideSaved Positions
Save key positions so your camera can return to them easily
Read guideHuman Tracking
Have you PTZ camera actively track and follow people who come into frame
Read guidePlanned recordings
Setup recording on your camera
Read guideAccessing recordings
Take a look back at what your camera has captured
Read guideDownloading recordings
Download recordings straight to your phone
Read guideSD card settings
Check storage allocation and format card.
Read guideAlarm Management and notification
Get alerts straight to your phone
Read guideMotion detection
Fine tuning motion Detection
Read guideEmail alarm
Get alerts sent via email
Read guideForgot Password
Locked out your camera and need to reset your password?
Read guideFTP alarm
Receive alerts to custom cloud backup
Read guideDevice info / filmware updates
Ensure you're camera is up to date and obtain IP etc…
Read guideReboot / Reset
Having issues or want to start from scratch?
Read guideCan’t find the answer?
Try the camera troubleshooting flow.
Start with your connection type, then work through the most likely checks in order.